The club’s regulator is the Financial Services Authority of the United Kingdom.
Some members of the club are potentially eligible complainants under the UK Financial Ombudsman Service. This service exists to mediate between insureds and an insurer in the event of an unresolved conflict. While the service is primarily aimed at retail customers, its remit does extend to small businesses where the turnover does not exceed £1 million per annum. Further guidance on a member's eligibility for the scheme can be obtained from the club's managers.
The VAT registration number of The Standard Steamship Owners’ Protection and Indemnity Association (London) Limited is 2443 65562.